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FAQs

Who is Eligible?

This program is designed for adults and young adults who are quitting smoking. Anyone at least 13 years old with an unlimited texting plan on their mobile phone can sign up. If you don't have unlimited texts, you can still sign up, but please contact your mobile phone company for text message rates.

What do the Messages Say?

Here are some sample messages:

SmokefreeTXT: Cravings are tough, but you can do this. Avoid big triggers for now & focus on beating smaller ones. Practice makes perfect.

SmokefreeTXT: Tomorrow is quit day! Toss your pack in the trash & get plenty of sleep. For extra support, text these keywords at any time: Crave, Mood, or Slip

SmokefreeTXT: We know it's tempting to smoke when you feel like this. But smoking will make things worse, not better. Stay focused -- you can do this.

How Long Does the Program Last?

You can sign up for SmokefreeTXT up to 14 days before the quit date you choose. The text program will start two weeks before your quit date and last for six weeks following your quit date. We will also follow up at one, three, and six months after the program ends to see how you are doing.

How do I Sign Up?

Visit http://smokefree.gov/smokefreetxt to sign up. Or sign up from your mobile phone! Send a text message with the word QUIT to 47848, answer a few questions, and you'll start receiving text messages from SmokefreeTXT.

What Kind of Information Will I Have to Provide to Sign Up?

SmokefreeTXT collects your mobile phone number, specified quit date, age, gender, smoking frequency, and whether your mobile phone has Internet capabilities. This information is used to enroll you into the messaging service and to personalize your experience. No information is used for any commercial purposes.

Is There a Cost to Sign Up?

There is no additional fee for this service. However, message and data rates may apply. If you pay for individual texts, this program may not be right for you. If you aren't sure if you pay for individual texts, check with your mobile carrier before signing up, just to be safe.

If I Don't Have an Unlimited Text Messaging Plan Can I Still Participate?

You bet! You can still sign up for the program, but message and data rates may apply. But you do not need to sign up for the full SmokefreeTXT program to use the keyword messages. At any time, you can text the word Crave, Mood, or Slip to 47848 to receive supportive messages from SmokefreeTXT. You can find more information on keywords here: Keywords

What if I Want to Start Over and Pick a New Quit Date?

No problem. We will automatically ask you a status question every week that will give you the option to keep going or start over. If you want to pick a new quit date or start from the beginning of the program, simply opt out, and then sign up again at http://smokefree.gov/smokefreetxt. You can also opt out at any time by texting STOP to 47848. Even if you choose to opt out, you can always sign back up by visiting http://smokefree.gov/smokefreetxt  —even on the same day!

What if I Change my Mobile Number?

If you change your mobile number between the time you sign up for our program and six weeks after your quit date (the end of the program), you will need to sign up again on our website. We apologize for this inconvenience.

Will You Ever Identify Me by my Mobile Phone Number?

SmokefreeTXT will only use your mobile number for the purpose of the SmokefreeTXT program—to send and receive the text messages you've signed up for or to assist you with any technical support that you request. We will not be able to link your mobile number to personally identifiable information like your name, physical address or email address.

Will SmokefreeTXT Ever Call Me?

SmokefreeTXT will never call you. Your mobile number is used solely for the purpose of the text messaging program. Any information you provide will be kept confidential. No one else can or will contact you or try to sell you anything. Your mobile number will not be shared with any third party.

Can I "Opt Out" if I Don't Like SmokefreeTXT?

Sure, just reply to one of our messages with STOP. Or you can send STOP at any time to 47848 and the messages will end.

I've "Opted Out" by Texting STOP but I'm Still Receiving Messages. How do I Stop Receiving Text Messages?

Oh no, we're so sorry! Make sure you text only the word STOP to 47848. Some common problems include the following:

  • Including a space after the word STOP
  • Including a punctuation mark (i.e., period, comma, exclamation point, etc.) after the word STOP
  • Having an automatic signature line in your text messages (i.e., your name, a quote, an emoticon)
  • Having (Re:) precede each of your text messages

Are you a Veteran who gets your health care through VA?

Try SmokefreeVET, a mobile text messaging service designed for U.S. military Veterans. Text VET to 47848 to sign up, or visit http://www.smokefree.gov/VET.

If I Have More Questions, Can I Speak to Someone?

You can email us at NCISmokefreeTeam@mail.nih.gov. Or if you have questions specific to quitting smoking, you can call the NCI Quitline (1-877-44U-QUIT) and talk to a smoking cessation counselor. It's free and anonymous.

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